Bright Horizons at Prides Crossing
Data last updated · May 2026
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.4 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.5 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.3 / 5
Why this rating
This daycare earned 4 out of 5 stars overall. Process quality reflects NAEYC accreditation. Structural quality reflects 10 complaints in the last 3 years and 27 injury reports on file. The structural rating also includes Delaware's licensing baseline — what every licensed daycare in the state must meet. Delaware caps infant ratios at 1:4, toddler ratios at 1:6, and preschool ratios at 1:12. Lead teachers must hold a High School Diploma. Teachers must complete 18 hours of annual training.
Quality Recognitions & Accreditations
- Accreditations
- National Association for the Education of Young Children (NAEYC)Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Infants
- Licensed capacity
- 248
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:4 8
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 3 inspections since 2025, the issues cited most often were Staff Qualifications & Background Checks (2), Building & Premises Safety (2), and Discipline & Adult-Child Interaction (1). None of the 5 findings were critical.
See All 3 Inspection Visits
Feb 19, 20261 Finding1 Important
- Positive Behavior Management20U
The center is being cited for not using positive behavior supports. Regulation 20 states: A licensee shall ensure that all staff use prevention
Feb 12, 20262 Findings2 Important
- Personnel Files30U
Ensure staff files are complete. Staff #1 and #2 needs safe sleep
- Indoor Space49U
Please repair exposed bolt on toilet in room #6. Send photo to OCCL.
Feb 10, 20252 Findings2 Important
- Personnel Files30U
Ensure staff files are complete. Staff #1 needs training hours and an updated PD plan Staff #2 needs 2 more references
- Indoor Space49U
Ensure toilets are in good repair. Toilet in room 7 is leaking. Please send video to OCCL. Room 4C vent is rusted above changing pad. Please replac
Complaints & Safety Record
- Complaints (Last 36 Months)
- 10
- 4% of licensed capacity
- Reported injuries (Lifetime)
- 27
- 11% of licensed capacity