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Childery

Charlotte's Nexus At HCC

ROBINWOOD DRIVE, HAGERSTOWN, MD 21742Childery Rating: 3/5

Data last updated ·

Quality Indicators

See Methodology →
  • Overall Quality
    3 / 5
  • Process Quality
    2 / 5
  • Structural Quality
    5 / 5

Why this rating

This daycare earned 3 out of 5 stars overall. Process quality reflects a Maryland EXCELS rating of Level 1 (out of 5). Structural quality reflects a license in good standing. The structural rating also includes Maryland's licensing baseline — what every licensed daycare in the state must meet. Maryland caps infant ratios at 1:3, toddler ratios at 1:3, and preschool ratios at 1:10. Lead teachers must hold a High School Diploma. Teachers must complete 12 hours of annual training.

Quality Recognitions & Accreditations

State Quality Rating
Maryland EXCELS Level 1 (Max 5) Learn more →
Accreditations
  • National Association for the Education of Young Children (NAEYC)Not Accredited
  • National Accreditation Commission (NAC)Not Accredited
  • National Early Childhood Program Accreditation (NECPA)Not Accredited
  • National Association for Family Child Care (NAFCC)Not Accredited

Facility Info

Facility type
Child Care Center
Age groups served
Infants, Toddlers, Preschool, School-Age
Licensed capacity
50
Teacher-child ratios & group sizesState Minimum Displayed
AgeMax ratioMax group
Infants1:36
Toddlers1:39
Preschool1:1020

Teacher Credentials

Lead teacher credentialState Minimum Displayed
High School Diploma

Inspection History

3 Inspection Visits Since 2025 · 11 Findings
Most recent: May 11, 2026⤓ Download Inspection History Report (PDF)
1 Critical10 Important

Across 3 inspections since 2025, the issues cited most often were Staff-to-Child Ratios & Group Size (7), Staff Qualifications & Background Checks (2), and Discipline & Adult-Child Interaction (1). Of 11 total findings, 1 was critical.

See All 3 Inspection Visits
  1. Apr 20, 20265 Findings1 Critical4 Important
    • Two Staff Confirmed That at Least One Child Was Left Unattended in the Bathroom.13A.16.07.06A
    • The Incident of an Unattended Child Was Not Reported to CPS as Required.13A.16.07.02A(1)
    • Two Staff Confirmed That at Least One Child Was Left Alone in the Bathroom.13A.16.08.01A(2)(a)
    • Staff Confirmed That on at Least One Occasion Room 3 Was Briefly Out of Ratio When a Staff Person Left the Room.13A.16.08.03C(2)
    • Staff Confirmed That at Least on One Occasion There Were Over 20 Children in the Classroom.13A.16.08.03D(2)(a)
  2. Feb 13, 20264 Findings4 Important
    • Staffing Pattern Posted in Room 1 - Infants Is Not Correct13A.16.03.05B

      Staffing Pattern Posted in Room 1 - Infants is not correct. Staffing Pattern provided for Room 5 Opening/closing is not correct. Center to post correct staffing patterns and provide copies to OCC

    • Center Reports That 2 Staff No Longer Work for Them13A.16.03.06A(2)

      Center reports that 2 staff no longer work for them. One left a month ago and one left 2 weeks ago. Neither were reported to the OCC. Center to send updated personnel sheet to OCC.

    • Center Had Infants in a Group of Children with No Qualified Teacher at the Beginning of the Day13A.16.08.02B

      Center had infants in a group of children with no qualified teacher at the beginning of the day. Center to provide proof that a qualified teacher has been assigned to the group.

    • At the Beginning of the Day13A.16.08.03D(1)

      At the beginning of the day, on at least 3 occasions the center had 4 infants, in care with 4 to 6 additional preschool aged children, with only one staff member, exceeding the maximum group size and lacking the appropriate number of staff. Center to show written correction to prevent this from oc

  3. Dec 22, 20252 Findings2 Important
    • The Child Care Teacher in the Infant Room Failed to Keep the Child Secure by Fastening the Straps on the Diaper…13A.16.07.06A

      The Child Care Teacher in the infant room failed to keep the child secure by fastening the straps on the diaper changing table while changing the child's diaper.

    • The Child Care Teacher During Diapering Failed to Remain with the Child While the Child Was on the Changing Table And…13A.16.08.01A(2)(b)

      The Child Care Teacher during diapering failed to remain with the child while the child was on the changing table and stepped about 3 feet away to retrieve more diapers.

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