Cross Road Children's Center
Data last updated · May 2026
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.3 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.2 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.5 / 5
Why this rating
This daycare earned 3 out of 5 stars overall. Process quality reflects a Granite Steps for Quality rating of Level 1 (out of 4). Structural quality reflects a 2% violation rate across 5 visits in the last 3 years (most recently inspected April 2025) and a license in good standing. The structural rating also includes New Hampshire's licensing baseline — what every licensed daycare in the state must meet. New Hampshire caps infant ratios at 1:4, toddler ratios at 1:5, and preschool ratios at 1:12. Lead teachers must hold a High School Diploma. Teachers must complete 18 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- Granite Steps for Quality Level 1 (Max 4) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Daycare
- Age groups served
- Infants, Toddlers, Preschool, School-Age
- Licensed capacity
- 81
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:4 12 Toddlers 1:5 15 Preschool 1:12 24
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 5 inspections since 2023, the issues cited most often were Staff-to-Child Ratios & Group Size (4), Licensing & Administrative Compliance (2), and Building & Premises Safety (2). Of 14 total findings, 12 were critical.
See All 5 Inspection Visits
Apr 29, 20253 Findings2 Critical1 Important
- HIGH RISK: Staff Supervise Children in Center-based Programs as RequiredHe-C 4002.20(b)
In center-based programs, staff shall position themselves to: (1) Be able to hear all children younger than school age at all times, continuously scan the entire environment to know where children are and what they are d…
- HIGH RISK: Formula/breast Milk Is Stored/prepared/served as RequiredHe-C 4002.31(x)
Breast milk and prepared formula shall be stored in covered containers, labeled with the child’s name and, dated.
- HIGH RISK: Staff Have Completed Required Professional DevelopmentHe-C 4002.33(a)
All center directors, agency administrators, site coordinators, or site directors, and all other child care staff who are responsible for the supervision of children, or who are necessary for the staff to child ratios, s…
Apr 3, 20251 Finding1 Critical
- HIGH RISK: All Background Record Checks Have Been Completed as RequiredHe-C 4002.41(a)
Prior to employment or residency, as applicable, and every 5 years thereafter, all child care staff, substitutes, other employees, and volunteers who may be alone with children or are included in staff to child ratios, a…
Apr 2, 20241 Finding1 Critical
- HIGH RISK: The Program Has & Follows Policy for Prevention of Expulsion of ChildrenHe-C 4002.16(a)(1)
Licensees shall have and implement written policies regarding a retention plan to prevent expulsion of children, which outlines how the program will address children’s behaviors that pose a serious safety risk, which inc…
Jan 24, 20241 Finding1 Critical
- HIGH RISK: Do Staff Comply W/rules for Prep.He-C 4002.31(u)
Children shall be encouraged to try all foods, but shall not be required to try or to eat any food before they are served other food components or additional servings, or before they are allowed to be done with their mea…
Aug 23, 20238 Findings7 Critical1 Important
- HIGH RISK: Record of Attendance and Group Size/ratios Are MaintainedHe-C 4002.08(a)
The program shall maintain daily child attendance records, in either paper or electronic format, including the child’s full name, date of birth, and their arrival and departure times in the program and each room or group…
- HIGH RISK: The Program Provides Staff W/policies/procedures at Hire & Ensures Staff ComplyHe-C 4002.16(j)
All staff shall review the program’s EOP within 30 days of their date of hire and sign and date an acknowledgement of their review, with the acknowledgement kept on file for review by department staff.
- HIGH RISK: The Program Practices/reviews EOP Response Actions and Records Them as RequiredHe-C 4002.17(f)
In order to assure that staff and children are familiar with all of the EOP drills, programs shall: (1) Practice evacuation off-site and bomb threats once per year with all child care staff; (2) Practice at least 2 other…
- HIGH RISK: All Staff Used for Ratios Are Certified in Pediatric CPR & FA as RequiredHe-C 4002.20(m)(1)
The center director, site director, family child care provider, and all staff used to meet staff to child ratios shall: (1) Be certified in pediatric cardiopulmonary resuscitation (CPR) and first aid within 90 days of th…
- HIGH RISK: The Space Is Free From Electrical HazardsHe-C 4002.23(b)(2)
Child care staff shall ensure that the indoor space is free from electrical hazards, such as overloaded outlets or extension cords, frayed, cracked or crimped cords, or unprotected outlets.
- HIGH RISK: Are Dangerous Items and Staff Personal Belongings Stored OOR or LockedHe-C 4002.23(c)
Child care staff shall ensure that potentially harmful items, including but not limited to matches, lighters, chemicals, materials labeled “harmful if swallowed,” flammable materials, sharp objects, and staffs’ personal…
- HIGH RISK: Bathroom Facilities Are Maintained per RuleHe-C 4002.23(h)
Programs shall maintain bathroom facilities in accordance with the following: (1) Sinks, toilets, footstools, potty chairs, and adapters shall be cleaned and sanitized at least once a day and when visibly soiled; (2) Bat…
- There Is Doc. of Current Certifications FA & CPR on File at ProgramHe-C 4002.20(p)
Programs shall maintain on file, available for review by the department, copies of current CPR and first aid certificates and licenses.