Primrose School at Palm Valley
Data last updated · May 2026
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.4 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.4 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.5 / 5
Why this rating
This daycare earned 4 out of 5 stars overall. Process quality reflects a Quality First rating of Level 4 (out of 5). Structural quality reflects a license in good standing. The structural rating also includes Arizona's licensing baseline — what every licensed daycare in the state must meet. Arizona caps infant ratios at 1:5, toddler ratios at 1:6, and preschool ratios at 1:15. Lead teachers must hold a High School Diploma. Teachers must complete 18 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- Quality First Level 4 (Max 5) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Infants, Toddlers, Preschool
- Licensed capacity
- 213
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:5 Not Regulated Toddlers 1:6 Not Regulated Preschool 1:15 Not Regulated
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 7 inspections since 2023, the issues cited most often were Licensing & Administrative Compliance (6) and Staff Qualifications & Background Checks (1). None of the 7 findings were critical.
See All 7 Inspection Visits
May 12, 20261 Finding1 Important
- The Purpose of This Inspection, Conducted on 05.12.26, Was to Conduct a Complaint Investigation for Complaint #00168106Complaint
The purpose of this inspection, conducted on 05.12.26, was to conduct a complaint investigation for complaint #00168106. A full inspection was not conducted. The ratios observed were as follows: Infants 2:8 Young Toddler (One's) 2:12 Older Toddler (One's) 1:7, then 1:6 EP 1 (Two's) 2:13 EP 2 (Two's) 1:7 Preschool (Two's & Three's) 1:4 PS 1 (Three's) 2:13 PS 2 (Three's) 1:13 Pre-Kinder (Four's) 2:24 Explorer (Five's) 1:12 The complainant was contacted. Three staff members were in
Apr 29, 20261 Finding1 Important
- The Purpose of the Inspection Conducted on 04.29.26Complaint
The purpose of the inspection conducted on 04.29.26, was to conduct a complaint investigation for complaints #00163850 and #00165950. A full inspection was not conducted. Two attempts were made to contact the Complainant for 00163850. The complainant for 00165950 was contacted. Nine staff members were interviewed. Classroom rosters reviewed were as follow: *Infants 2:8 *Young Toddlers (One's) 1:6 *Toddlers (One's) 2:11 *Early Preschool (Two's) 2:16 *Preschool Pathways (Two's) 1:8
Dec 3, 20251 Finding1 Important
- The Following Deficiencies Were Observed at the Time of the Annual Inspection Conducted on 12.03.25, and Are Subject To…Compliance (Annual)
The following deficiencies were observed at the time of the annual inspection conducted on 12.03.25, and are subject to changes pending programmatic review. The Compliance Officers provided a paper copy of the Notice of Inspection Rights and the Small Bill of Rights to the facility director at the time of the inspection. A link to the Empower Self-Evaluation was sent to the facility director. The Emergency Disaster Plan update form was completed at the time of the inspection. Five fin
Dec 9, 20241 Finding1 Important
- The Following Deficiencies Were Observed at the Time of the Compliance Inspection Conducted on 12/09/2024 Subject To…Compliance (Annual)
The following deficiencies were observed at the time of the Compliance inspection conducted on 12/09/2024 subject to changes pending programmatic review. Compliance Officer (CO) #1: Pat Morgan-Martinez Compliance Officer (CO) #2 - Stephanie Jake Please submit the Written Documentation of Corrections via the Licensing portal within 10 days of receipt of the Statement of Deficiencies. 8 of 8 fingerprint clearance cards were valid via a DPS website search. The following items were dis
Feb 7, 20241 Finding1 Important
- The Following Deficiencies Were Observed at the Time of the Complaint Investigation (Case# 67529) Conducted On…Complaint
The following deficiencies were observed at the time of the Complaint investigation (Case# 67529) conducted on 02/07/2024 and are subject to change pending programmatic review. The investigation was completed on 02/07/2024. A full inspection was not conducted at this time. The COs spoke to the Complainant over the phone on 02/07/2024. Compliance Officer (CO) #1: Pat Morgan-Martinez Compliance Officer (CO) #2: Dawn Rathburn Please submit the Written Documentation of Corrections via
Dec 12, 20231 Finding1 Important
- The Following Deficiencies Were Observed at the Time of the Compliance Inspection Conducted on 12/12/2023, Subject To…Compliance (Annual)
The following deficiencies were observed at the time of the Compliance inspection conducted on 12/12/2023, subject to changes pending programmatic review. Compliance Officer (CO) #1: Pat Morgan-Martinez Compliance Officer (CO) #2: Stephanie Jake The Written Documentation of Corrections will not be accepted at this time. 5 of 5 fingerprint clearance cards were valid via a DPS website search. The Empower Survey link was provided at the time of inspection. Please complete within 10 day
Aug 22, 20231 Finding1 Important
- The Following Deficiencies Were Observed at the Time of the Monitoring Inspection Conducted on 08/22/2023, Subject To…Monitoring
The following deficiencies were observed at the time of the Monitoring inspection conducted on 08/22/2023, subject to changes pending programmatic review. Compliance Officer (CO): Pat Morgan-Martinez Please submit the Written Documentation of Corrections via the Licensing portal within 10 days of receipt of the Statement of Deficiencies. 4 of 4 fingerprint clearance cards were valid via a DPS website search. A full inspection was not conducted at this time. The following items wer