Primrose School of Fletcher Heights
Data last updated · May 2026
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.3 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.3 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.5 / 5
Why this rating
This daycare earned 3 out of 5 stars overall. Process quality reflects a Quality First rating of Level 2 (out of 5). Structural quality reflects a license in good standing. The structural rating also includes Arizona's licensing baseline — what every licensed daycare in the state must meet. Arizona caps infant ratios at 1:5, toddler ratios at 1:6, and preschool ratios at 1:15. Lead teachers must hold a High School Diploma. Teachers must complete 18 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- Quality First Level 2 (Max 5) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Infants, Toddlers, Preschool
- Licensed capacity
- 189
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:5 Not Regulated Toddlers 1:6 Not Regulated Preschool 1:15 Not Regulated
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 5 inspections since 2024, the issues cited most often were Licensing & Administrative Compliance (4) and Staff Qualifications & Background Checks (1). None of the 5 findings were critical.
See All 5 Inspection Visits
Aug 25, 20251 Finding1 Important
- The Following Deficiencies Were Observed at the Time of the Modification Inspection Conducted on 8/25/2025 and Are…Modification
The following deficiencies were observed at the time of the Modification Inspection conducted on 8/25/2025 and are subject to changes pending programmatic review. A full inspection was not conducted at this time. The facility is approved to use Classroom A-1 for Infant Care. The Notice of Inspection Rights were provided to the Licensee at the time of the inspection. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies
Jul 8, 20251 Finding1 Important
- The Following Deficiencies Were Observed at the Time of the Compliance Inspection Conducted on 7/08/2025 and Are…Compliance (Annual)
The following deficiencies were observed at the time of the Compliance Inspection conducted on 7/08/2025 and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The Emergency Disaster Contact form was completed at the time of the inspection. The Empower Self-Evaluation was emailed at the time of the inspection. The DES Contact form was completed at the time of the insp
Jun 30, 20251 Finding1 Important
- The Purpose of the Inspection Was to Conduct a Complaint Investigation 134891 on 6.30.2025Complaint
The purpose of the inspection was to conduct a Complaint investigation 134891 on 6.30.2025. A full inspection was not conducted at this time. Please submit the Plan of Corrections via the LMS portal within 10 days. The Compliance Officer provided a paper copy of the Notice of Inspection Rights and the Small Business Bill of Rights to the Facility Designee at the time of the inspection. Ratios observed were as follows: Room 1 (1s) 2:7 Room 3 (2s) 2:7 Room 5 (3
Oct 4, 20241 Finding1 Important
- The Following Deficiency Was Observed at the Time of the Initial Monitoring Inspection Conducted on 10/04/2024 and Is…Initial Monitoring
The following deficiency was observed at the time of the Initial Monitoring Inspection conducted on 10/04/2024 and is subject to changes pending programmatic review. A full inspection was not completed at this time. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The fingerprint clearance cards for 2 of 2 staff members were verified to be valid through the DPS website at the time of the inspection. During the exit
Jul 12, 20241 Finding1 Important
- The Following Deficiencies Were Observed at the Time of the Initial Inspection Conducted on 07/12/2024, and Are Subject…Compliance (Initial)
The following deficiencies were observed at the time of the Initial inspection conducted on 07/12/2024, and are subject to changes pending programmatic review. Compliance Officer Supervisor #1: Andrea Rach Compliance Officer Supervisor #2: Jennifer Forschino Bureau Chief: Margaret Bernal A full inspection was conducted at this time. There were 48 staff files reviewed. 42 of 48 fingerprint clearance cards were verified to be valid through the DPS website during the time of the inspect