Riverbend Head Start/family Services-Ess
1802 E BROADWAY, ALTON, IL 62002Childery Rating: 4/5
Data last updated ·
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.4 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.4 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.5 / 5
Why this rating
This daycare earned 4 out of 5 stars overall. Process quality reflects an ExceleRate Illinois rating of Gold. Structural quality reflects a license in good standing. The structural rating also includes Illinois's licensing baseline — what every licensed daycare in the state must meet. Illinois caps infant ratios at 1:4, toddler ratios at 1:5, and preschool ratios at 1:10. Lead teachers must hold a Child Development Associate (CDA). Teachers must complete 15 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- ExceleRate Illinois Gold (3 out of Max 4) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Infants, Toddlers, Preschool
- Licensed capacity
- 140
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:4 12 Toddlers 1:5 15 Preschool 1:10 20
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- Child Development Associate (CDA)
Inspection History
Across 13 inspections since 2010, the issues cited most often were Staff Qualifications & Background Checks (16), Children's Records & Files (11), and Discipline & Adult-Child Interaction (5). Of 50 total findings, 8 were critical.
See All 13 Inspection Visits
May 5, 20261 Finding1 Important
- Program Requirements for All Ages407.200(r)
Nov 5, 202518 Findings4 Critical14 Important
- General Requirements for Personnel407.100(f)
- General Requirements for Personnel407.100(f)
- General Requirements for Personnel407.100(h)
- Background Checks for Personnel407.110
- Personnel Records407.120(a)(1)
- Personnel Records407.120(a)(3)
- Personnel Records407.120(a)(4)
- Grouping and Staffing407.190(a)
- Enrollment and Discharge Procedures407.250(d)
- Enrollment and Discharge Procedures407.250(i)(2)(e)
- Daily Arrival and Departure of Children407.260(f)
- Guidance and Discipline407.270(a)
- Transportation407.280(d)
- Health Requirements for Children407.310(a)
- Napping and Sleeping407.350(b)
- Medications407.360(c)
- Physical Plant/Indoor Space407.370(f)(3)
- Equipment and Materials407.380(b)
Oct 23, 20241 Finding1 Important
- Personnel Records407.120(a)(2)
Oct 11, 202317 Findings4 Critical13 Important
- General Requirements for Personnel407.100(a)
- General Requirements for Personnel407.100(c)(3)
- General Requirements for Personnel407.100(h)
- Background Checks for Personnel407.110
- Personnel Records407.120(a)(1)
- Personnel Records407.120(a)(3)
- Personnel Records407.120(a)(4)
- Grouping and Staffing407.190(a)
- Program Requirements for All Ages407.200(r)
- Enrollment and Discharge Procedures407.250(d)
- Daily Arrival and Departure of Children407.260(f)
- Guidance and Discipline407.270(a)
- Health Requirements for Children407.310(a)
- Napping and Sleeping407.350(b)
- Medications407.360(c)
- Physical Plant/Indoor Space407.370(f)(3)
- Equipment and Materials407.380(b)
Mar 20, 20231 Finding1 Important
- Guidance and Discipline407.270(c)
Apr 22, 20211 Finding1 Important
- Program Requirements for All Ages407.200(r)
Sep 22, 20201 Finding1 Important
- Fire/Health Safety Code reference (NFPA Life Safety Code, OSFM adoption)FHSEC 305
Sep 11, 20191 Finding1 Important
- Guidance and Discipline407.270(c)(6)(a)
Nov 15, 20173 Findings3 Important
- Personnel Records407.120(a)
- Guidance and Discipline407.270(c)(6)(a)
- Health Requirements for Children407.310(i)
Dec 16, 20141 Finding1 Important
- Enrollment and Discharge Procedures407.250(i)
Nov 15, 20123 Findings2 Important1 Administrative
- Enrollment and Discharge Procedures407.250(i)
- Health Requirements for Children407.310(a)(10)
- Organization and Administration407.70(e)
Nov 15, 20111 Finding1 Administrative
- Organization and Administration407.70(k)
Oct 26, 20101 Finding1 Important
- Physical Plant/Indoor Space407.370(e)
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