Tender Hearts Child Development Center
Data last updated · May 2026
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.4 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.4 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.5 / 5
Why this rating
This daycare earned 4 out of 5 stars overall. Process quality reflects a Quality First rating of Level 4 (out of 5). Structural quality reflects a license in good standing. The structural rating also includes Arizona's licensing baseline — what every licensed daycare in the state must meet. Arizona caps infant ratios at 1:5, toddler ratios at 1:6, and preschool ratios at 1:15. Lead teachers must hold a High School Diploma. Teachers must complete 18 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- Quality First Level 4 (Max 5) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Toddlers, Preschool
- Licensed capacity
- 50
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Toddlers 1:6 Not Regulated Preschool 1:15 Not Regulated
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 6 inspections since 2024, the issues cited most often were Licensing & Administrative Compliance (5) and Staff Qualifications & Background Checks (1). None of the 6 findings were critical.
See All 6 Inspection Visits
May 4, 20261 Finding1 Important
- There Were No Deficiencies Found at the Time Complaint Investigation Inspection for Case #165098 Conducted on 5/4/26,…Complaint
There were no deficiencies found at the time Complaint Investigation Inspection for case #165098 conducted on 5/4/26, and are subject to change pending programmatic review. A focused inspection was conducted. A paper copy of the Notice of Inspection Rights was given to the facility at the beginning of the inspection. Ratios observed were: Ones/Twos: 2:8 Threes/Fours: 1:9 5 staff members were interviewed during the investigation. The Compliance Officer contacted the complainant
Apr 7, 20261 Finding1 Important
- The Following Deficiencies Were Observed at the Time of the Compliance Inspection Conducted on 4/7/26 and Are Subject…Compliance (Annual)
The following deficiencies were observed at the time of the Compliance Inspection conducted on 4/7/26 and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiciencies. A copy of the Notice of Inspection Rights was provided at the time of the inspection. The Emergency Disaster Contact form was completed at the time of the inspection. BCCL staff emailed the Empower Self-Evaluati
Aug 4, 20251 Finding1 Important
- The Purpose of the Inspection Was to Conduct Complaint Inspection for Case #138446 on 8/4/25Complaint
The purpose of the inspection was to conduct complaint inspection for case #138446 on 8/4/25. A full inspection was not conducted at this time. Ratios observed were: Toddlers 1:5 Three to school age 2: There were 4 staff interviewed during this investigation. There were 4 children interviewed during this investigation Upon completion of the complaint investigation, it was determined from observation, interview, and documentation that the allegations lacked sufficient evidence to be su
Apr 8, 20251 Finding1 Important
- The Following Deficiencies Were Found at the Time of the Compliance Inspection Conducted on 4/8/25, and Are Subject To…Compliance (Annual)
The following deficiencies were found at the time of the compliance inspection conducted on 4/8/25, and are subject to changes pending programmatic review. 2 of 2 fingerprint clearance cards were verified to be valid through the DPS website during the time of the inspection. The Empower Survey link was emailed to the facility. The DES group size was observed at the time of the inspection. Please complete the Plan of Corrections via the online portal within 10 days of receipt of the
Jun 6, 20241 Finding1 Important
- The Following Deficiencies Were Found at the Time of the Initial Monitoring Inspection Conducted on 6/6/24 and Are…Initial Monitoring
The following deficiencies were found at the time of the initial monitoring inspection conducted on 6/6/24 and are subject to changes pending programmatic review. Compliance Officer #1: Katie Corrow Compliance Officer #2: Christine Fiore A full inspection was not conducted at this time. Please complete the Plan of Correction via the online portal within 10 days of receipt of the Statement of Deficiencies.
Apr 8, 20241 Finding1 Important
- There Were No Deficiencies Found at the Time of the Initial Licensing Inspection Conducted on 4/8/24, and Are Subject…Compliance (Initial)
There were no deficiencies found at the time of the Initial Licensing Inspection conducted on 4/8/24, and are subject to changes pending programmatic review. Compliance Officer: Katie Corrow Compliance Officer Supervisor: Lisa Emery 6 of 6 fingerprint clearance cards were verified to be valid via the DPS website during the time of the inspection. Items discussed, but not limited to: Fingerprinting timeframes Signing in and out (staff and children) Rosters Children’s Emergency, Inf