Tender Hearts Learning Center
1339 SOUTH GOVERNORS AVENUE, DOVER, DE 19904Childery Rating: 4/5
Data last updated ·
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.4 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.Not Available
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.4 / 5
Why this rating
This daycare earned 4 out of 5 stars overall. Structural quality reflects 1 complaint in the last 3 years and no injury reports on file. The structural rating also includes Delaware's licensing baseline — what every licensed daycare in the state must meet. Delaware caps infant ratios at 1:4, toddler ratios at 1:6, and preschool ratios at 1:12. Lead teachers must hold a High School Diploma. Teachers must complete 18 hours of annual training. No objective process measures (e.g., state quality rating or national accreditation) are available for this daycare. The overall rating reflects structural features only.
Quality Recognitions & Accreditations
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Not Available
- Licensed capacity
- 97
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:4 8 Toddlers 1:6 12 Preschool 1:12 24
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 3 inspections since 2024, the issues cited most often were Staff-to-Child Ratios & Group Size (2), Building & Premises Safety (1), and Children's Records & Files (1). None of the 5 findings were critical.
See All 3 Inspection Visits
Aug 18, 20252 Findings2 Important
- Child Files40U
Ensure child files are complete. One child needs blood lead screening and an MAR on file.
- Outdoor Area53U
Ensure fall zones extend at least six feet in all directions and has at least nine inches deep of material. The two year old and preschool playgrounds
Sep 4, 20242 Findings2 Important
- Ratios, Group Size, and Supervision27U
Ensure staff to child ratios and supervision is maintained at all times. Specialist noted two teachers and one aide supervising three classrooms duri
- General Qualifications28U
Ensure each staff member supervising children have been fingerprinted and deemed eligible before being left alone with children. Specialist noted an
Aug 28, 20241 Finding1 Important
- Ratios, Group Size, and Supervision27U
Ensure interns under the age of 18 are supervised at all times. Specialist noted two underage interns with 10 children on the playground. This was d
Complaints & Safety Record
- Complaints (Last 36 Months)
- 1
- 1% of licensed capacity
- Reported injuries (Lifetime)
- 0
- 0% of licensed capacity
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