The Family Touch
WEST NORTH AVENUE, HAGERSTOWN, MD 21740Childery Rating: 3/5
Data last updated ·
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.3 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.2 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.5 / 5
Why this rating
This daycare earned 3 out of 5 stars overall. Process quality reflects a Maryland EXCELS rating of Level 1 (out of 5). Structural quality reflects a license in good standing. The structural rating also includes Maryland's licensing baseline — what every licensed daycare in the state must meet. Maryland caps infant ratios at 1:3, toddler ratios at 1:3, and preschool ratios at 1:10. Lead teachers must hold a High School Diploma. Teachers must complete 12 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- Maryland EXCELS Level 1 (Max 5) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Family Child Care Home
- Age groups served
- Toddlers, Preschool, School-Age
- Licensed capacity
- 8
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Toddlers 1:3 9 Preschool 1:10 20
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 3 inspections since 2023, the issues cited most often were Children's Records & Files (4), Safe Sleep & SIDS Prevention (3), and Building & Premises Safety (2). None of the 11 findings were critical.
See All 3 Inspection Visits
Jul 10, 20254 Findings4 Important
- Emergency Card Not Maintained.13A.15.03.04A(1)
- Emergency Cards Not Updated Annually for One Child in Care.13A.15.03.04A(3)
- Port a Crib Had a Large Gray Playpen Propped Up to the Top Right Side of the Port a Crib While 7 Month Old Child Was Inside.13A.15.05.04A(3)
- Emergency and Disaster Plan Not Maintained.13A.15.10.01A(1)
May 22, 20242 Findings2 Important
- Immunizations and Health Inventory Part One Not Maintained for One Child in Care.13A.15.03.04C
- Cleaning Agent and Poisonous Product Is Within Children's Reach.13A.15.10.02
Jul 27, 20235 Findings5 Important
- Emergency Card Not Maintained on OCC Approved Form for One Child in Care.13A.15.03.04A(1)
- Extension Cord in the Provider's Play Area Has Electrical Sockets Uncapped.13A.15.05.04B(1)
- No Note Provided to Allow One Year Old Child in Care to Remain in a Port a Crib.13A.15.05.06D
- Safety Standards Not Met for the Provider's Two Port a Cribs.13A.15.05.06E
- Gray Blanket Found in Port a Crib with a Sleeping Child in Care.13A.15.05.06F
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