West End Neighborhood House, Inc.
710 NORTH LINCOLN STREET, WILMINGTON, DE 19805Childery Rating: 4/5
Data last updated ·
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.4 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.Not Available
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.4 / 5
Why this rating
This daycare earned 4 out of 5 stars overall. Structural quality reflects 1 complaint in the last 3 years and no injury reports on file. The structural rating also includes Delaware's licensing baseline — what every licensed daycare in the state must meet. Delaware caps infant ratios at 1:4, toddler ratios at 1:6, and preschool ratios at 1:12. Lead teachers must hold a High School Diploma. Teachers must complete 18 hours of annual training. No objective process measures (e.g., state quality rating or national accreditation) are available for this daycare. The overall rating reflects structural features only.
Quality Recognitions & Accreditations
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Toddlers
- Licensed capacity
- 180
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Toddlers 1:6 12
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 3 inspections since 2024, the issues cited most often were Staff Qualifications & Background Checks (2), Licensing & Administrative Compliance (1), and Building & Premises Safety (1). None of the 5 findings were critical.
See All 3 Inspection Visits
Dec 18, 20253 Findings3 Important
- General Qualifications28T
Ensure staff have received Eligibility Letter prior to being with children. Staff #14, #17, #18 need fingerprints.
- Personnel Files30T
Ensure staff files are complete. Training hours (2 in Health and Safety) and signed PD Plan: Staff #1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 (PD pl
- License Renewal8T
Application is due 60 days before expiration (last week of November). CORRECTED AT VISIT.
Dec 31, 20241 Finding1 Important
- Personnel Files30T
Ensure staff files are complete. Staff #1, Staff #2, and Staff #3 need service letters or attempts shown. Staff #4 needs CPR and First Aid. (CAV)
Dec 6, 20241 Finding1 Important
- Hazardous Materials45T
Ensure radon testing is done every 5 years and send results to OCCL.
Complaints & Safety Record
- Complaints (Last 36 Months)
- 1
- 0.6% of licensed capacity
- Reported injuries (Lifetime)
- 0
- 0% of licensed capacity
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