Wilcox Academy at Southern University of New Orleans

Based on record review/interviews on 11:30 p.m., although a mandated reporter, S20 (DOH 3/17/2026), failed to report abuse of a child to the Child Protection Statewide Hotline. On 5/7/2026, at 10:30 a.m., S20 observed S26 grab C1, age 2-years-old, by the hair to stop him from running in the indoor play area. Corrective Action:

Based on record review and interview at 12:15 p.m., although the center has a Behavior Management Policy implemented, S26 (DOH 10/14/2024), used a prohibited method of discipline as C1, age 2-years-old, was subject to physical discipline. On 5/7/2026, at 10:30 a.m., S26 grabbed C1 by the hair to stop him from running in the indoor play area. S26 was terminated from the center on 5/8/2026. Corrective Action: Corrective Action: Effective 5/21/2026, S1 stated she will conduct a training with staff on behavior management to ensure compliance with this regulation.

Based on record review and interview, on 04-08-2026 at 1:35 p.m., S1 failed to maintain documentation of a daily attendance record for S7, S14,and S16, to include the time of arrival and departure. S7, S14, and S16, were present during the licensing visit on 04-08-2028, and were not signed in or out on that date or any other dates. Corrective Action: Effective 04-08-2026, S1 will have maintain a sign-in and sign-out sheet for other staff not directly employed by the center, to ensure compliance with this regulation.

On 04-08-2026 at 1:30 p.m., S1 failed to maintain documentation of a daily attendance record for S18 to include the student's first and last name, school affiliation, date of visit, and arrival and departure times. S18 was present during the licensing visit on 04-08-2026 and was not signed in or out for that date or any other date. Corrective Action: Effective 04-09-2026, S1 stated she will place a student sign in log the office to ensure compliance with this regulation.

: Based on record review and interviews on 04-09-2026 at 12:52 p.m., S32 (DOH 12-03-2021) used a prohibited method of discipline as children were subject to verbal abuse. On 01-29-2026, O2 stated she heard S32 tell the children that she was with in the hallway to shut up. S32 was terminated on 01-29-2026. Corrective Action: Effective 04-10-2026, S3 stated staff will be retrained on the Behavior Management Policy and staff's tone will be monitored when with children to ensure compliance with this regulation.

1711.A.&B.&D: On 04-08-2026 at 11:04 a.m., S1 failed to meet the required child to staff ratio for 1-year-old-children. The Specialists observed S25 leave S24 in the classroom with nine 1 to 2-year-old children to retrieve lunch. The required ratio for children of this age is 7 children per 1 staff person. S24 returned to the classroom at 11:05 a.m. to satisfy ratio. Corrective Action: Effective 04-09-2026, S1 stated she will ensure all staff ratio is met at all times to ensure compliance with this regulation.

On 04-08-2026 at 10:31 a.m., while supervising a group of children, S9 failed to devote their time to supervision of the children, meeting the needs of the children, and in participation with the children in their activities. The Specialists observed S9 sitting in the classroom’s outdoor area with the door propped open with her back against the black rails on her phone and while the children were crawling in and out of the classroom (from indoor to outdoor). Corrective Action: Effective 04-09-2026, S1 stated she will ensure that all staff’s cellular phones are stored in the…

Based on record review on 04-08-2026 at 12:32 p.m., S1 failed to have documentation of determination of eligibility available for S16 and S29 on the center’s CCCBC roster at all times. S16 and S29 have current CCCBC's and are listed on another center license number affiliated with this center. Corrective Action: Effective 04-08-2026, S1 stated she will check that all staff are on the roster each week to ensure compliance with this regulation.