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Childery

A Heart with Hope Family Services, Inc

3440 S POLK ST STE A, DALLAS, TX 75224 3899Childery Rating: 3/5

Data last updated ·

Quality Indicators

See Methodology →
  • Overall Quality
    3 / 5
  • Process Quality
    Not Available
  • Structural Quality
    3 / 5

Why this rating

This daycare earned 3 out of 5 stars overall. Structural quality reflects Texas's licensing baseline. Texas caps infant ratios at 1:4, toddler ratios at 1:9, and preschool ratios at 1:18. Lead teachers must hold a High School Diploma. Teachers must complete 24 hours of annual training. No objective process measures (e.g., state quality rating or national accreditation) are available for this daycare. The overall rating reflects structural features only.

Quality Recognitions & Accreditations

Accreditations
  • National Association for the Education of Young Children (NAEYC)Not Accredited
  • National Accreditation Commission (NAC)Not Accredited
  • National Early Childhood Program Accreditation (NECPA)Not Accredited
  • National Association for Family Child Care (NAFCC)Not Accredited

Facility Info

Facility type
Non Childcare
Age groups served
Not Available
Licensed capacity
Not Available
Teacher-child ratios & group sizesState Minimum Displayed
AgeMax ratioMax group
Infants1:410
Toddlers1:918
Preschool1:1835

Teacher Credentials

Lead teacher credentialState Minimum Displayed
High School Diploma

Inspection History

3 Inspection Visits Since 2025 · 5 Findings
Most recent: Oct 29, 2025⤓ Download Inspection History Report (PDF)
3 Critical2 Important

Across 3 inspections since 2025, the issues cited most often were Discipline & Adult-Child Interaction (2), Child Maltreatment Prevention (2), and Staff-to-Child Ratios & Group Size (1). Of 5 total findings, 3 were critical.

See All 3 Inspection Visits
  1. Oct 29, 20251 Finding1 Critical
    • Supervision-Caregivers Counted in Child/caregiver Ratio Must Implement and Follow the Children's Service Plans749.2593(c)(6)
  2. Oct 10, 20252 Findings2 Critical
    • Corporal Punishment-May Not Use/threaten Corporal Punishment, Such as Hitting/spanking, Forced Exercise, Holding Physical Position, Unproductive Work.749.1953(a)
    • Other Prohibited Discipline-Humiliating, Shaming, Ridiculing, Rejecting, or Yelling at a Child749.1957(8)
  3. Sep 5, 20252 Findings2 Important
    • Children's Rights - Living a Normal Life Including the Right to Communicate in a Language or Any Other Means Understandable to the Child749.1003(b)(3)(A)
    • Children's Rights - Living a Normal Life Including the Right to Communicate in a Language or Any Other Means Understandable to the Child749.1003(b)(3)(A)

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