Bright Horizons at Mallard Creek
Data last updated · May 2026
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.5 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.5 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.4 / 5
Why this rating
This daycare earned 5 out of 5 stars overall. Process quality reflects an NC 5-Star Rated License rating of Level 5 (out of 5). Structural quality reflects North Carolina's licensing baseline. North Carolina caps infant ratios at 1:5, toddler ratios at 1:6, and preschool ratios at 1:20. Lead teachers must hold a High School Diploma. Teachers must complete 20 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- NC 5-Star Rated License Level 5 (Max 5) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Infants, Toddlers, Preschool, School-Age
- Licensed capacity
- Not Available
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:5 10 Toddlers 1:6 12 Preschool 1:20 25
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 2 inspections since 2025, the issues cited most often were Staff Qualifications & Background Checks (2), Children's Records & Files (1), and Licensing & Administrative Compliance (1). None of the 5 findings were critical.
See All 2 Inspection Visits
Jan 22, 20263 Findings3 Important
- All Staff, Including the Director, Did Not Have an Annual Health Questionnaire on File Following the Initial Medical Statement.
One (1) employee did not update her annual health questionnaire upon returning to work after a leave of absence. The form was dated 8/12/24. Violation correc
- Child Care Providers, Including the Director, Uncompensated Providers, Substitute Providers, and Volunteers Did Not Have the Required Emergency Information…
Form on file on or before the first day of work, which included all the required information and/or the information on the form w
- The Trained Staff Did Not Review the EPR Plan Annually or When Information in the Plan Changed to Ensure All Information Was Current.
The printed EPR plan was last updated/reviewed on 10/25/24. Violation confirmed corrected by letter received from provider on 1/23/2026
Oct 14, 20252 Findings2 Important
- Operator Has Not Scheduled and Obtained a Fire Inspection Within 12 Months of the Previous Inspection.
Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 8/22/
- Prior to the Expiration Date of the Qualification Letter, the Child Care Provider Did Not Complete and Submit Required Forms to Complete a Criminal Background…
check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) employee, C. Fraser, had