Bright Horizons At Norterra
Data last updated · May 2026
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.5 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.5 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.5 / 5
Why this rating
This daycare earned 5 out of 5 stars overall. Process quality reflects a Quality First rating of Level 5 (out of 5) and NAEYC accreditation. Structural quality reflects a license in good standing. The structural rating also includes Arizona's licensing baseline — what every licensed daycare in the state must meet. Arizona caps infant ratios at 1:5, toddler ratios at 1:6, and preschool ratios at 1:15. Lead teachers must hold a High School Diploma. Teachers must complete 18 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- Quality First Level 5 (Max 5) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Infants, Toddlers, Preschool
- Licensed capacity
- 134
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:5 Not Regulated Toddlers 1:6 Not Regulated Preschool 1:15 Not Regulated
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 4 inspections since 2023, the issues cited most often were Licensing & Administrative Compliance (4). None of the 4 findings were critical.
See All 4 Inspection Visits
Jun 17, 20251 Finding1 Important
- The Following Deficiencies Were Observed at the Time of the Compliance Inspection Conducted on 6/17/25 and Are Subject…Compliance (Annual)
The following deficiencies were observed at the time of the Compliance Inspection conducted on 6/17/25 and are subject to changes pending programmatic review. A full inspection was conducted. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. Please send a copy of the Statement of Services. A copy of the Notice of Inspection Rights was provided at the time of the inspection. The Emergency Disaster Contact form was compl
Apr 2, 20251 Finding1 Important
- No Deficiencies Were Observed at the Time of the Complaint Investigation Conducted on 4/2/25 for Case #00124857Complaint
No deficiencies were observed at the time of the complaint investigation conducted on 4/2/25 for case #00124857. This report is subject to changes pending programmatic review. A full inspection was not conducted at this time. A copy of the Notice of Inspection Rights was provided at the time of the inspection. Ratios observed were: Infants: 2:8; 2:7 1-year-old children: 2:6; 2:9 2-year-old children: 2:5; 1:7; 2:11 3-year-old children: 1:7 4/5-year-old children: 1:14 There were f
Jun 24, 20241 Finding1 Important
- The Following Deficiencies Were Observed at the Time of the Compliance Inspection Conducted on June 24 2024, and Are…Compliance (Annual)
The following deficiencies were observed at the time of the Compliance inspection conducted on June 24 2024, and are subject to changes pending programmatic review. Please submit the Plan of Correction within 10 days of receipt of this Statement of Deficiencies. There were six staff files reviewed. The fingerprint clearance cards for six of six staff members were verified to be valid through the DPS website at the time of the inspection. The Empower Self-Evaluation was sent via email
Jul 14, 20231 Finding1 Important
- The Following Deficiencies Were Observed at the Time of the Annual Compliance Inspection Conducted on 7/14/2023 and Are…Compliance (Annual)
The following deficiencies were observed at the time of the annual Compliance Inspection conducted on 7/14/2023 and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The Emergency Disaster Contact form was completed at the time of the inspection. The Empower Self-Evaluation was completed at the time of the inspection. The DES Contact form was completed at the time of the