Crystal James
KEITH COURT, HOLLYWOOD, MD 20636Childery Rating: 3/5
Data last updated ·
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.3 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.2 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.5 / 5
Why this rating
This daycare earned 3 out of 5 stars overall. Process quality reflects a Maryland EXCELS rating of Level 1 (out of 5). Structural quality reflects a license in good standing. The structural rating also includes Maryland's licensing baseline — what every licensed daycare in the state must meet. Maryland caps infant ratios at 1:3, toddler ratios at 1:3, and preschool ratios at 1:10. Lead teachers must hold a High School Diploma. Teachers must complete 12 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- Maryland EXCELS Level 1 (Max 5) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Family Child Care Home
- Age groups served
- Toddlers, Preschool, School-Age
- Licensed capacity
- 7
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Toddlers 1:3 9 Preschool 1:10 20
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 5 inspections since 2024, the issues cited most often were Children's Records & Files (5), Staff-to-Child Ratios & Group Size (3), and Hazardous Materials Handling (1). None of the 13 findings were critical.
See All 5 Inspection Visits
May 15, 20263 Findings3 Important
- There Are 2 Emergency Cards That Are in Need of the Annual Update13A.15.03.04A(3)
There are 2 emergency cards that are in need of the annual update. One child is in school and will return to care this summer. The other child is regularly in care. Please have the parents update the card if needed then initial and date the form.
- There Is One Child Who Needs Documentation of the Lead Blood Test at 12 Months and Updated Immunizations13A.15.03.04C
There is one child who needs documentation of the lead blood test at 12 months and updated immunizations. Please have the parent obtain the documentation from the physician and add to the child's file.
- There Are Cleaning Products and Self-care Products Under the Bathroom Sink That Must Be Made Inaccessible to The…13A.15.10.02
There are cleaning products and self-care products under the bathroom sink that must be made inaccessible to the children. Please either install a lock on the cabinet or move any potentially hazardous items out of reach of the children.
Aug 25, 20252 Findings2 Important
- There Are Two Preschool Children That Do Not Have Documentation of the Second Lead Blood Test Done at or After 24 Months13A.15.03.02B
There are two preschool children that do not have documentation of the second lead blood test done at or after 24 months. Please obtain documentation of the lead blood tests from the parent.
- The Provider Has That the Consumer Pamphlet Must Be Received From the Parent in Her Contract13A.15.03.03E
The provider has that the consumer pamphlet must be received from the parent in her contract. She stated that she gives the parent a copy at enrollment. She will need to revise her contract to state the parent has received a copy or put the URL to the pamphlet in it so the parents know how to obtain
May 6, 20253 Findings3 Important
- The Provider Did Not Have an Emergency Card for a Three-year-old Child13A.15.03.04A(1)
The provider did not have an emergency card for a three-year-old child. Please ensure the parent completes an emergency card and it is kept accessible at the family child care home.
- Three Emergency Cards Need to Be Updated13A.15.03.04A(3)
Three emergency cards need to be updated. Please have the parents update the information the information if needed then initial and date the form.
- The Complaint Alleges Children Nap on the Couch - One Child on One End and Another Child at the Other End13A.15.05.06B
The complaint alleges children nap on the couch - one child on one end and another child at the other end. The provider admits to allowing children to nap on the couch. It was explained that the children must nap on their approved nap sources (cots, mats, sleeping bags). The provider does have enoug
Mar 25, 20242 Findings2 Important
- The Complaint Alleges the Provider Utilized Her Husband, Not an Approved Substitute, as a Substitute on July 12, 202313A.15.06.03B(1)
The complaint alleges the provider utilized her husband, not an approved substitute, as a substitute on July 12, 2023. A text message was provided at the time of the complaint showing the provider telling someone that her spouse was covering for her while she went to the doctor. The provider cannot
- The Complaint Alleges the Provider's Spouse13A.15.08.01A
The complaint alleges the provider's spouse, who is not an approved substitute, was used as a substitute on the morning of July 12, 2023. A text message was sent to this office showing the provider letting someone know that this was happening. The provider cannot remember the time that she texted re
Mar 20, 20243 Findings3 Important
- The Provider Has 7 Children Enrolled and 7 Children Were Present at the Time of the Inspection13A.15.04.03A
The provider has 7 children enrolled and 7 children were present at the time of the inspection. The provider sent one child home per the licensing specialist's request to bring her back into compliance with capacity. The provider enrolled a child to take another child's place when she leaves care. T
- The Complaint Alleges Infants Are Napping in the Master Bedroom Which Is Not Approved for Child Care Use13A.15.05.04A(1)
The complaint alleges infants are napping in the master bedroom which is not approved for child care use. The only approved napping area is the daycare room per the fire marshal. The provider does utilize the master bedroom for infant napping. She had a camera system installed in her daycare room, m
- The Complaint Alleges the Provider's 11 Year Old Son Was in the Daycare Room with Up to 3 Daycare Children and His 2…13A.15.08.01A
The complaint alleges the provider's 11 year old son was in the daycare room with up to 3 daycare children and his 2 younger siblings. The provider's car was in the driveway but the complainant never saw her and did not ask where she was at that time. A couple of months ago, the complainant alleges
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