Family Services Inc., At IGC
Data last updated · May 2026
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.5 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.5 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.4 / 5
Why this rating
This daycare earned 5 out of 5 stars overall. Process quality reflects an NC 5-Star Rated License rating of Level 5 (out of 5). Structural quality reflects North Carolina's licensing baseline. North Carolina caps infant ratios at 1:5, toddler ratios at 1:6, and preschool ratios at 1:20. Lead teachers must hold a High School Diploma. Teachers must complete 20 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- NC 5-Star Rated License Level 5 (Max 5) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Infants, Toddlers, Preschool
- Licensed capacity
- Not Available
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:5 10 Toddlers 1:6 12 Preschool 1:20 25
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 1 inspection since 2026, the issues cited most often were Building & Premises Safety (2), Children's Records & Files (1), and Staff Qualifications & Background Checks (1). None of the 5 findings were critical.
See the Inspection Visit
May 8, 20265 Findings5 Important
- Operator Has Not Scheduled and Obtained a Fire Inspection Within 12 Months of the Previous Inspection.
Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A fire inspection was conducted on 3/07/202
- Daily Records of Arrival and Departure Times for Children at the Center Were Not Maintained as Children Arrive and Depart And/or Were Not Made Available For…
review. One child enrolled in Space 5 was observed to not have an arrival time recorded. Violation corrected during visit
✓ Corrected at visit
- Incident Logs Were Not Completed and Maintained as Required.
One incident report was observed not to be entered on the incident log. Violation corrected during visit
✓ Corrected at visit
- Plastic Bags, Materials That Could Be Torn Apart and Toy Parts Small Enough to Be Swallowed Were Accessible to Children Under Three Years of Age.
Two plastic diaper wrappers with a suffocation hazard listed on the wrapper were observed beneath a partially open diaper changing table i
- A Child Care Operator Did Not Notify the Division of Any New Child Care Providers, as Defined in G.S. 110-90.2(a)(2), Who Were Hired or Moved Into the Child…
care facility within five business days. The Criminal Background Check Qualification Letter for one new staff member was not li