Five Star Sitters

This Statement of Deficiencies was generated as a result of the on-site State licensure survey conducted at your facility on 08/28/2025. The facility is licensed for 36Children as an Accommodation. The census at the time of the survey was 2children and 3 staff. 2 children’s files were reviewed, and 9 staff files were reviewed. If deficiencies are cited, an approved plan of correction must be returned within 10 days after receipt of this statement of deficiencies. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER Name: CELENE YOCUM Title: Co-Owner Date: 09/13/2025 REPRESENTATIVE'S SIGNATURE 2415 B. WING _______________________ 08/28/2025 FIVE STAR SITTERS 1980 FESTIVAL PLAZA DRIVE, LAS VEGAS, NEVADA ,89135 · Reminders: 1. Please email staff annual training hour certificates to Surveyor by 09/23/20... information has been submitted. Based on Alis(CLICS) system review, it was observed that the application 3. Measures to Prevent Future renewal fee had not been paid and Occurrence there was no application submitted. Ensure that application renewal fee is • The facility will implement a paid and all application documents are renewal tracking system that uploaded into application a minimum of includes calendar reminders set 45 days prior to renewal date. Please at 90, 60, and 45 days prior to pay the application fee and upload all each license expiration date. required documents to application 3. Measures to Prevent Future Based on inspection walk through, Occurrence hazards were observed in some of the classrooms. The classrooms listed • Regular monthly safety below were observed to be out of inspections of all play room compliance. Upload photos of equipment and furniture will be corrections and repairs to the Plan of implemented. Correction by 09/23/2025. Ensure that you answer all 4 questions in the POC • Staff will be trained to box under "remarks." immediately report any safety Infant Room - Entry gate door slams hazards so they can be corrected open against the wall very qui Based on staff binder review, it was observed that staff Aneve M. is missing their Orientation Checklist. Please upload signed and completed Orientation Checklists into the Plan of Correction by 09/23/2025. Ensure that you answer all 4 questions in the POC box under "remarks." NAC 340 1. Procedures for admission must provide NAC 340 09/12/202 the caregiver with sufficient information and 1. Specific actions that will be taken to 5 instruction from the parents to enable the correct the deficiency and verification of caregiver to prepare a record and to make completion: decisions or act on beha Based on file review, it was observed that the LOT was not completed, staff files were not on-site when Surveyors arrived (files were brought to the 2. Date the corrective action will be facility by director), and child admission completed: paperwork was not on-site for Child #1, parent was contacted and brought paperwork in for review. Please ensure that •All corrective actions were completed staff LOT is kept up to date and completed, as of August 28 for Child #1 paperwork ensure all staff and child files are kept on- and records being on site site at all times. and September 12, 2025 for L 370.2 - 2. Date the corrective action will be Based on file review conducted, it was completed: observed that child #1 was missing immunizations or religious exemption • Corrective action was completed on forms for all required immunizations. August 29th. We downloaded and Please refer to child identifier list for printed a copy of the vax records to name of child. Please request that upload all his paperwork together for child’s parent schedule an appointment the purpose of submitting it in this for these shots and return an updated POC on September 12, 2025. record for your file. Upload 3. Based on observation during walk- through inspection, it was observed that an infant was in a bouncer holding its own bottle. Please ensure that staff is holding any infant while feeding a bottle. Ensure that you answer all 4 questions in the Plan of Correction by 09/23/2025.

This Statement of Deficiencies was generated as a result of the on-site State licensure survey conducted at your facility on 05/01/2025. The facility is licensed for 36 Children as an Extended Accommodation. The census at the time of the survey was 1 child and 2 staff. Files were not reviewed during this inspection visit but will be reviewed at the next inspection. If deficiencies are cited, an approved plan of correction must be returned within 10 days after receipt of this statement of deficiencies. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER Name: CELENE R YOCUM Title: Co-Owner Date: 05/09/ scheduled until their NABS information is fully uploaded and verified. All new hire files Based on interview and NABS review, it will be reviewed by management within 12 was observed that Staff, Catalina hours of hiring to ensure compliance before Stafford was not on the NABS roster. the staff is cleared to work with children. Team lead was given a deadline by 5/1/25 at 4:00pm to upload Catalina's Consent and release form to NABS and 4. Identify the person responsible email a copy of updated NABS roster to (MUST ADDRESS) FAILURE TO Surveyor. Surveyor received required ADDRESS ALL AREAS MAY RESULT IN documentation by deadline. Ensure that AN UNACCEPTABLE PLAN OF you answer all 4 questions in the Plan CORRECTION of Correction. Celene Yocum, Facility Co-Director NAC 2. The director shall: NAC... Based on interview andobservation, it was observed that new staff consent and release form and TB test form were not available for ChildCare Licensing to review during the inspection. Staff recordsneed to always be kept on the premises and available for Child Care Licensingto review. Staff was sent home due to not having her TB result yet and will not return until proof is sent to licensing. Ensure that youanswer all 4 questions in the Plan of Correction. NAC 310 1. Every member of the staff of a facility, NAC 310 1. The specific actions that will be 05/03/202 including a volunteer, and each Basedon staff file review, there were staff or volunteers with missing negative TB test results. Please have staff retested and upload negative TBtest results into the Plan of Correction by 05/16/2025 for the staff 2415 B. WING _______________________ 05/01/2025 FIVE STAR SITTERS 1980 FESTIVAL PLAZA DRIVE, LAS VEGAS, NEVADA ,89135 listedbelow. Staff Catalina Stafford did not have her TB test results, she was sent home for the day. Ensure that you answer all 4 questions in the POC box. NAC 520 1. A licensee of a child care facility shall NAC 520 1. The specific actions that will be 05/03/202 have a staff which is sufficient in number to taken to correct the deficiency and 5 provide physical care, supervision and verification of completion, i.e. individual attention to each child and allow d... momentarily—and outlines who is permitted to remain with children based on current Basedon walk through during facility compliance status (e.g., TB clearance). inspection, it was observed that the Staff will receive monthly reminders during lead teacher and staff in the classroom team meetings, and all new hires will be trained on this policy during onboarding. failed to meet supervision compliance. (See uploaded document) It was observed that both staff were in the front room when Surveyor arrived, while a child was in another room 4. Identify the person responsible asleep. Child was left un

The facility is licensed for 36 children as an Extended Accommodation. The census at the time of inspection was 4 children. 4 child's files and 8 staff files were reviewed. NAC 306 1. Every caregiver in a child care facility NAC 306 09/13/202 must: 1. The specific actions that will be 4 (a) Be at least 16 years of age; taken to correct the deficiency and (b) Be able to summon help in an verification of completion, i.e. emergency; documents, photographs, etc. (c) Be emotionally and physically qualified Malaya Hollins was taken off of our to carry out a program which places work rotation schedu Malaya H. did not have a Nevada Registry on file. Obtain a NV registry email confirmation or career ladder certificate, and upload it in the Plan of Correction (POC) by 9/13/24.

The facility is licensed for 36 children as an Extended Accommodation. The census at the time of inspection was 7 children. 10 child's files and 9 staff files were reviewed. NAC 306 1. Every caregiver in a child care facility NAC 306 04/23/202 must: 1. The three care providers had all of 4 (a) Be at least 16 years of age; their trainings complete, but they had (b) Be able to summon help in an not submitted them to Nevada emergency; Registry on time in order to receive (c) Be emotionally and physically qualified their Nevada Registry Certificates and to carry out a program which places give us The following staff did not have a Nevada Registry on file. Obtain their career ladder cert. OR their confirmation email, and upload them in the Plan of Correction (POC) by 5/1/24: 2415 B. WING _______________________ 04/10/2024

This Statement of Deficiencies was generated as a result ofthe on-site State licensure survey conducted at your facility on 9/13/2023. Thefacility is licensed for 36 Children as an extended accomodation center. The census at the time ofsurvey was 9 children and 15 children files were reviewed and 9 staff fileswere reviewed. If deficiencies are cited, an approved plan of correction must be returned within 10 days after receipt of this statement of deficiencies. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER Name: Title: Date: REPRESENTATIVE'S SIGNATURE

LicenseCapacity 36 FacilityType Accommodation Numberof Children 6 ChildFiles Reviewed 10 StaffFiles Reviewed 8 If deficiencies are cited, an approved plan of correction must be returned within 10 days after receipt of this statement of deficiencies. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER Name: Title: Date: REPRESENTATIVE'S SIGNATURE

License capacity 36 Facility Type ACC Total Number of Children 9 Number of child files reviewed 10 Number of staff files reviewed 8 REMINDERS The following staff need additional training hours 1) Caitlin O. needs 24 hours 2) Gabrilla D. needs 24 hours If deficiencies are cited, an approved plan of correction must be returned within 10 days after receipt of this statement of deficiencies. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER Name: Title: Date: REPRESENTATIVE'S SIGNATURE 2415 B. WING _______________________ 08/09/2022 FIVE STAR SITTERS 1980 FESTIVAL PLAZA DRIVE, LAS VEGAS, NEVADA ,89135 3) Reuel D. needs 24 hours 4) Celene needs 13 hours 5) Dania needs 15 hours 6) Jocelyn needs 18 hours NAC 323 1. Except as otherwise provided in NAC NAC 323 When completing your Plan of 08/09/202 432A.5... Based on record review Gabriella D. initial wellness training, was not catorgized as a wellness training, a new Wellness training will need to be taken. 2415 B. WING _______________________ 08/09/2022 FIVE STAR S Based on record review child #6 is missing a Permission to The directors, Celene and Danica release enrollment form. Please upload and the Five Star Sitters manager, Jocelyn Ventura are responsible for this correction. NRS 178 Child care facility required to maintain NRS 178 When completing your Plan of 08/10/202 certain information; reporting of information Correction you must number and 2 to parents and guardians; notice of right to address all of the following: information. 1. The specific actions that will be 1. A child care facility shall maintain a copy taken to correct the deficiency a Based on record review child #6 is missing an NRS178 (right to review complaints) enrollment form. Please upload. 2415 B. WING _______________________ 08/09/2022 FIVE STAR SITTERS 1980 FESTIVAL PLAZA DRIVE, LAS V Based on record review children #4, #5, #6, & #7 are missing 3. Changes that will be made or current immunizations. measures that will be taken to prevent future occurrence of the deficient practice (MUST ADDRESS) A record indicator is being kept on new family sign ups and whether or not their shot records or an exemption letter are on file. 4. Identify the person responsible (MUST ADDRESS) FAILURE TO ADDRESS ALL AREAS MAY RESULT IN AN UNACCEPTABLE PLAN OF CORRECTION Both directors, Celene and Danica and the Five Star Sitters Manager, Jocelyn Ventura are responsible for ensuring this plan is Based on observation an over the counter medication "Butt paste" 4. Identify the person responsible was being kept at the facility for children "as (MUST ADDRESS) FAILURE TO needed". The medication was not for a ADDRESS ALL AREAS MAY RESULT IN specific child and no written permission is AN UNACCEPTABLE PLAN OF being given for the diaper cream. CORRECTION The directors, Celene Yocum and Danica Speer are responsible for ensuring this measure is in place.

The facility is licensed for 36 children as an Extended Accommodation. The census at the time of survey was 5 children. 5 children’s files and 9 staff files were reviewed. *This Statement of Deficiencies was generated as a result of the on-site State licensure survey conducted at your facility on 2/10/22. There were no regulatory deficiencies identified at the time of the survey. If deficiencies are cited, an approved plan of correction must be returned within 10 days after receipt of this statement of deficiencies. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER Name: Title: Date: REPRESENTATIVE'

Statement of Deficiencies was generated as a result of the on-site State licensure survey conducted at your facility on 09/10/21. Surveyor McMahan talked with facility director about NABS Roster. Surveyor gave facility integration of NAC Codes with Covid guidelines handout, and went over COVID-19 Operating Facility Checklist. Reminders: *Input amendment for special events or any business changes. This is If deficiencies are cited, an approved plan of correction must be returned within 10 days after receipt of this statement of deficiencies. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER Name: CEL However, they did not have Based on observation and the year included on the form and they were not on a interview, the facility had no separate form in order to record that a drill for natural conserve paper. However, disasters was held at least Management has transferred once every three months. all drills for 2021 to a new Last disaster drill logged log for licensing to review was on 7/27/20. with more ease. 2. The date the corrective action will be completed (MUST COMPLETE) This was completed on 9/13/21. 3. Changes that will be made or measures that will be taken to prevent future occurrence of the deficient practice (MUST ADDRESS) Moving forward, the year will 2415 B. WING _______________________ 09/10/2021 FIVE STAR SITTERS 1980 FESTIVAL PLAZA DRIVE, LAS VEGAS, NEVADA ,89135 be added... Based on interview and/or record review, new employees were not given a 2415 B. WING _______________________ 09/10/2021 FIVE STAR SITTERS 1980 FESTIVAL PLAZA DRIVE, LAS VEGAS, NEVADA ,89135 notified of this, our staff is Based on interview and working to get the record review, the facility signatures of all families failed to have signed regarding the release of Permission to Release information. Information form on file for 2. The date the corrective action will the following children as be completed (MUST COMPLETE) referenced on the identifier For the children that were Based on record review and interview, the facility admitted children who were not up to date with immunizations or for whom no record was present. Children, as listed on the supplement, without a current immunization record may not be present at the facility until the record is on file. Child #3 Child #4 writing that they are no longer to be used observation during for children. inspection facility had a 2. The date the corrective action will walker available for use for be completed (MUST COMPLETE) Corrected on 9/10/21 after licensing was in infants. facility. 3. Changes that will be made or Facility will ensure these measures that will be taken to prevent types of walkers are not future occurrence of the deficient practice (MUST ADDRESS) used at the facility. All staff have been notified that these are no longer to be used for children. 4. Identify the person responsible (MUST ADDRESS) FAIL

Please make sure that only active staff are in the NABS system. If deficiencies are cited, an approved plan of correction must be returned within 10 days after receipt of this statement of deficiencies. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER Name: Title: Date: REPRESENTATIVE'S SIGNATURE

This Statement of Deficiencies was generated as a result of the on-site State licensure survey conducted at your facility on 05/01/2025. The facility is licensed for 36 Children as an Extended Accommodation. The census at the time of the survey was 1 child and 2 staff. Files were not reviewed during this inspection visit but will be reviewed at the next inspection. If deficiencies are cited, an approved plan of correction must be returned within 10 days after receipt of this statement of deficiencies. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER Name: CELENE R YOCUM Title: Co-Owner Date: 05/09/ scheduled until their NABS information is fully uploaded and verified. All new hire files Based on interview and NABS review, it will be reviewed by management within 12 was observed that Staff, Catalina hours of hiring to ensure compliance before Stafford was not on the NABS roster. the staff is cleared to work with children. Team lead was given a deadline by 5/1/25 at 4:00pm to upload Catalina's Consent and release form to NABS and 4. Identify the person responsible email a copy of updated NABS roster to (MUST ADDRESS) FAILURE TO Surveyor. Surveyor received required ADDRESS ALL AREAS MAY RESULT IN documentation by deadline. Ensure that AN UNACCEPTABLE PLAN OF you answer all 4 questions in the Plan CORRECTION of Correction. Celene Yocum, Facility Co-Director NAC 2. The director shall: NAC... Based on interview andobservation, it was observed that new staff consent and release form and TB test form were not available for ChildCare Licensing to review during the inspection. Staff recordsneed to always be kept on the premises and available for Child Care Licensingto review. Staff was sent home due to not having her TB result yet and will not return until proof is sent to licensing. Ensure that youanswer all 4 questions in the Plan of Correction. NAC 310 1. Every member of the staff of a facility, NAC 310 1. The specific actions that will be 05/03/202 including a volunteer, and each Basedon staff file review, there were staff or volunteers with missing negative TB test results. Please have staff retested and upload negative TBtest results into the Plan of Correction by 05/16/2025 for the staff 2415 B. WING _______________________ 05/01/2025 FIVE STAR SITTERS 1980 FESTIVAL PLAZA DRIVE, LAS VEGAS, NEVADA ,89135 listedbelow. Staff Catalina Stafford did not have her TB test results, she was sent home for the day. Ensure that you answer all 4 questions in the POC box. NAC 520 1. A licensee of a child care facility shall NAC 520 1. The specific actions that will be 05/03/202 have a staff which is sufficient in number to taken to correct the deficiency and 5 provide physical care, supervision and verification of completion, i.e. individual attention to each child and allow d... momentarily—and outlines who is permitted to remain with children based on current Basedon walk through during facility compliance status (e.g., TB clearance). inspection, it was observed that the Staff will receive monthly reminders during lead teacher and staff in the classroom team meetings, and all new hires will be trained on this policy during onboarding. failed to meet supervision compliance. (See uploaded document) It was observed that both staff were in the front room when Surveyor arrived, while a child was in another room 4. Identify the person responsible asleep. Child was left un

The facility is licensed for 36 children as an Extended Accommodation. The census at the time of inspection was 4 children. 4 child's files and 8 staff files were reviewed. NAC 306 1. Every caregiver in a child care facility NAC 306 09/13/202 must: 1. The specific actions that will be 4 (a) Be at least 16 years of age; taken to correct the deficiency and (b) Be able to summon help in an verification of completion, i.e. emergency; documents, photographs, etc. (c) Be emotionally and physically qualified Malaya Hollins was taken off of our to carry out a program which places work rotation schedu Malaya H. did not have a Nevada Registry on file. Obtain a NV registry email confirmation or career ladder certificate, and upload it in the Plan of Correction (POC) by 9/13/24.

The facility is licensed for 36 children as an Extended Accommodation. The census at the time of inspection was 7 children. 10 child's files and 9 staff files were reviewed. NAC 306 1. Every caregiver in a child care facility NAC 306 04/23/202 must: 1. The three care providers had all of 4 (a) Be at least 16 years of age; their trainings complete, but they had (b) Be able to summon help in an not submitted them to Nevada emergency; Registry on time in order to receive (c) Be emotionally and physically qualified their Nevada Registry Certificates and to carry out a program which places give us The following staff did not have a Nevada Registry on file. Obtain their career ladder cert. OR their confirmation email, and upload them in the Plan of Correction (POC) by 5/1/24: 2415 B. WING _______________________ 04/10/2024