Happy Hearts Child Care
2028 TUSCARORA RHEMS RD, NEW BERN, NC 28562Childery Rating: 5/5
Data last updated ·
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.5 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.5 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.4 / 5
Why this rating
This daycare earned 5 out of 5 stars overall. Process quality reflects an NC 5-Star Rated License rating of Level 5 (out of 5). Structural quality reflects North Carolina's licensing baseline. North Carolina caps infant ratios at 1:5, toddler ratios at 1:6, and preschool ratios at 1:20. Lead teachers must hold a High School Diploma. Teachers must complete 20 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- NC 5-Star Rated License Level 5 (Max 5) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Family Child Care Home
- Age groups served
- Infants, Toddlers, Preschool, School-Age
- Licensed capacity
- Not Available
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:5 10 Toddlers 1:6 12 Preschool 1:20 25
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 2 inspections since 2025, the issues cited most often were Building & Premises Safety (1), Hazardous Materials Handling (1), and Child Transportation Safety (1). None of the 5 findings were critical.
See All 2 Inspection Visits
Jan 29, 20264 Findings4 Important
- All Indoor and Outdoor Areas Used by the Children Were Not Kept Clean, Orderly, and Free of Items Which Are Potentially Hazardous to Children Including Removal…
of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that
- Corrosive Agents, Pesticides, Bleaches, Detergents, Cleansers, Polishes, and Products Under Pressure in an Aerosol Dispenser and Any Substance That May Be…
hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. There was a bott
- Operator or Other Transportation Provider Did Not Have Written Permission From Each Child's Parents or Guardian to Transport the Child.
Written permission on file for children to be transported expired 10/1/25. Violation confirmed corrected by letter received from provider on 2/9/2026
- Prescription or Over-the-counter Medication and Topical, Non-medical Ointment, Repellant, Lotion, Cream, Fluoridated Toothpaste, or Powder Was Administered To…
any child without the required information. A container of Vaseline was on file without written permission from the parent. Vi
Feb 26, 20251 Finding1 Important
- Operator Has Not Completed ITS-SIDS Training Every Three Years From the Completion Date of the Previous ITS-SIDS Training.
The operator had IT-SIDS certification that expired on 2/9/25. Violation confirmed corrected by letter received from provider on 3/3/2025
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