Helen Cole's Child Care
8337 MAIN STREET, WEST END, NC 27376Childery Rating: 4/5
Data last updated ·
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.4 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.4 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.4 / 5
Why this rating
This daycare earned 4 out of 5 stars overall. Process quality reflects an NC 5-Star Rated License rating of Level 4 (out of 5). Structural quality reflects North Carolina's licensing baseline. North Carolina caps infant ratios at 1:5, toddler ratios at 1:6, and preschool ratios at 1:20. Lead teachers must hold a High School Diploma. Teachers must complete 20 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- NC 5-Star Rated License Level 4 (Max 5) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Family Child Care Home
- Age groups served
- Infants, Toddlers, Preschool, School-Age
- Licensed capacity
- Not Available
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:5 10 Toddlers 1:6 12 Preschool 1:20 25
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 2 inspections since 2025, the issues cited most often were Licensing & Administrative Compliance (1), Medication Administration (1), and Hazardous Materials Handling (1). None of the 5 findings were critical.
See All 2 Inspection Visits
Nov 25, 20251 Finding1 Important
- A Valid Qualification Letter Was Not on File and Available for Review at the Facility.
One staff person did not have a letter on file. Violation confirmed corrected by letter received from provider on 12/9/2025
Apr 8, 20254 Findings4 Important
- All Medicines, Including Refrigerated and Unrefrigerated, Were Not Kept in Locked Storage.
All medication was not kept in locked storage while children were in care. The was corrected during the visit when the medications were placed in locked storage. Violation corrected during visi
✓ Corrected at visit
- Corrosive Agents, Pesticides, Bleaches, Detergents, Cleansers, Polishes, and Products Under Pressure in an Aerosol Dispenser and Any Substance That May Be…
hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. The door to the
- Appliances with Heating Elements, Such as Bottle Warmers, Crock Pots, Curling Irons, and Electrical Cords Were Accessible to Children.
Items with heating elements in the kitchen and bathroom were accessible to children in care. This was corrected during the visit when the items were
✓ Corrected at visit
- Copy of Each Child's Health Assessment, Including the Operator's Own Preschool Child(ren), Was Not on File Within 30 Days of Enrollment.
This was not on file for child A. O. within 30 days of enrollment. Violation confirmed corrected by letter received from provider on 4/22/2025
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