Open Hearts Children and Family Services
1111 W MOCKINGBIRD LN # 1030, DALLAS, TX 75247 5028Childery Rating: 3/5
Data last updated ·
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.3 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.Not Available
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.3 / 5
Why this rating
This daycare earned 3 out of 5 stars overall. Structural quality reflects Texas's licensing baseline. Texas caps infant ratios at 1:4, toddler ratios at 1:9, and preschool ratios at 1:18. Lead teachers must hold a High School Diploma. Teachers must complete 24 hours of annual training. No objective process measures (e.g., state quality rating or national accreditation) are available for this daycare. The overall rating reflects structural features only.
Quality Recognitions & Accreditations
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Non Childcare
- Age groups served
- Not Available
- Licensed capacity
- Not Available
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:4 10 Toddlers 1:9 18 Preschool 1:18 35
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 5 inspections since 2025, the issues cited most often were Licensing & Administrative Compliance (2), Parent Communication & Policies (1), and Medication Administration (1). Of 5 total findings, 2 were critical.
See All 5 Inspection Visits
Jan 23, 20261 Finding1 Important
- Serious Incident-Report to Licensing Within 24 Hours of Awareness of Abuse/neglect Investigation by Other Entity of Person Under Auspices of Agency.749.503(e)(6)(A)
Dec 9, 20251 Finding1 Important
- Infant requirements-Caregivers Must Feed an Infant Based on the Recommendations of the Infant's Health-care Professional749.1819(a)
Jul 25, 20251 Finding1 Critical
- Responsibilities - Not Interfere with an Inspection or Investigation745.8411(a)
Jun 13, 20251 Finding1 Critical
- AP CPA Administrator Responsibilities- Ensure That the Operation Complies with Current Heightened Monitoring Plans.749.635(2)
May 30, 20251 Finding1 Administrative
- Medication Records-Agency Must Maintain Copies of All the Child's Medication Records for the Length of Time Services Are Provided to the Child749.1543(c)
Explore More
Daycares Near This One
- Early Head Start Lakewest ProgramDallas · 3/5 Childery Rating
- Heavenly Care Child Development CenterDallas · 3/5 Childery Rating
- First Step Learning CenterDallas · 4/5 Childery Rating
- Callier Child Development ProgramDallas · 3/5 Childery Rating
- Arionna JohnsDallas · 3/5 Childery Rating
- Jannah Abdul-HakimDallas · 3/5 Childery Rating