Primrose School at West Lake
Data last updated · May 2026
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.5 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.5 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.4 / 5
Why this rating
This daycare earned 5 out of 5 stars overall. Process quality reflects an NC 5-Star Rated License rating of Level 5 (out of 5). Structural quality reflects North Carolina's licensing baseline. North Carolina caps infant ratios at 1:5, toddler ratios at 1:6, and preschool ratios at 1:20. Lead teachers must hold a High School Diploma. Teachers must complete 20 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- NC 5-Star Rated License Level 5 (Max 5) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Infants, Toddlers, Preschool, School-Age
- Licensed capacity
- Not Available
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:5 10 Toddlers 1:6 12 Preschool 1:20 25
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 3 inspections since 2024, the issues cited most often were Food Safety & Allergic Reactions (1), Medication Administration (1), and Staff Qualifications & Background Checks (1). None of the 5 findings were critical.
See All 3 Inspection Visits
Jan 14, 20263 Findings3 Important
- Human Milk, Formula and Other Bottled Beverages Including Sippy Cups, Sent From Child's Home Were Not Fully Prepared, Dated, and Labeled for the Appropriate…
child. A child's bottle in space #2 was not dated with the current date. Violation corrected during visit
✓ Corrected at visit
- Leftover Medicines Were Not Returned to the Parent After the Course of Treatment Was Completed, After Authorization Was Withdrawn or After Authorization Had…
expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A contain
- Prior to the Expiration Date of the Qualification Letter, the Child Care Provider Did Not Complete and Submit Required Forms to Complete a Criminal Background…
check (a qualification letter is valid for a maximum of five years for the date of issuance). An employee [Amber Williams] did
Apr 10, 20241 Finding1 Important
- Children's Records Were Not Made Available for Review.
The file of one child was not located during a visit to the center. Violation confirmed corrected by letter received from provider on 4/15/2024
Mar 18, 20241 Finding1 Important
- Each Child Was Not Attended to in a Nurturing and Appropriate Manner, or in Keeping with the Child's Developmental Needs.
A staff member sprayed water on the face of a child. Violation confirmed corrected by letter received from provider on 3/20/2024