Tender Hearts Child Care Inc.
Data last updated · May 2026
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.4 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.4 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.4 / 5
Why this rating
This daycare earned 4 out of 5 stars overall. Process quality reflects an NC 5-Star Rated License rating of Level 4 (out of 5). Structural quality reflects North Carolina's licensing baseline. North Carolina caps infant ratios at 1:5, toddler ratios at 1:6, and preschool ratios at 1:20. Lead teachers must hold a High School Diploma. Teachers must complete 20 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- NC 5-Star Rated License Level 4 (Max 5) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Infants, Toddlers, Preschool, School-Age
- Licensed capacity
- Not Available
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:5 10 Toddlers 1:6 12 Preschool 1:20 25
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 1 inspection since 2026, the issues cited most often were Licensing & Administrative Compliance (3), Building & Premises Safety (1), and Curriculum & Developmental Programming (1). None of the 5 findings were critical.
See the Inspection Visit
Jan 14, 20265 Findings5 Important
- All Equipment and Furnishings Were Not in Good Repair.
A metal piece of siding was observed hanging at the corner of the building and under the path of travel for children to reach outdoors. The window screens were observed torn or separated from the frame in space #4. Violation conf
- Staff Required to Receive On-going Training Had Not Completed the Required Number of Hours According to Their Education and Experience.
One staff member did not complete the required number of hours by their date of hire (1/7). Violation confirmed corrected by letter received from pro
- A Written Statement From Each Child's Parent Giving Standing Permission Which May Be Valid for Up to Twelve Months for Participation in Off Premise Activities…
that occur on a regular basis was not available. One child did not have an annual statement for participation in off premises
- A Four- or Five- Star Program Serving Four-year-old Children Was Not Implementing an Approved Curriculum.
The curriculum guidebook was not presented nor was there visible signs of the approved a curriculum was implemented. Violation confirmed corrected by letter received from provide
- The Depth of the Loose Surfacing Was Not Based on Critical Height of the Equipment.
Approximately one inch of protective surfacing was monitored in the outdoor learning environment when six inches of mulch were required. Violation confirmed corrected by letter received from provider