Wncsource Sugar Hill Children's Center
2 SUGAR HILL DRIVE, HENDERSONVILLE, NC 28792Childery Rating: 5/5
Data last updated ·
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.5 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.5 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.4 / 5
Why this rating
This daycare earned 5 out of 5 stars overall. Process quality reflects an NC 5-Star Rated License rating of Level 5 (out of 5). Structural quality reflects North Carolina's licensing baseline. North Carolina caps infant ratios at 1:5, toddler ratios at 1:6, and preschool ratios at 1:20. Lead teachers must hold a High School Diploma. Teachers must complete 20 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- NC 5-Star Rated License Level 5 (Max 5) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Infants, Toddlers, Preschool, School-Age
- Licensed capacity
- Not Available
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:5 10 Toddlers 1:6 12 Preschool 1:20 25
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 2 inspections since 2024, the issues cited most often were Licensing & Administrative Compliance (2), Children's Records & Files (1), and First Aid & Pediatric CPR (1). None of the 5 findings were critical.
See All 2 Inspection Visits
Feb 27, 20264 Findings4 Important
- The EMC Plan Did Not Name the Person Responsible, and at Least One Alternate, for Choosing and Carrying Out the Plan of Action to Obtain Appropriate Medical…
care. A name for at least one alternate person was not listed on the facility’s EMC plan. Violation confirmed corrected by lett
- Incident Reports Were Not Completed Each Time a Child Was Injured, It Did Not Include All the Information Required in Rule, It Was Not Signed by the Parent…
and/or it was not maintained in the child's file. An incident report for a child that received medical attention off site on 2/16
- The EMC Plan Was Not Reviewed with All Staff Annually and Whenever the Plan Was Revised.
The facility’s EMC plan was revised 1/16/2026, however, it was not reviewed with the staff. Violation confirmed corrected by letter received from provider on 3/11/2026
- Center Staff Did Not Follow the EMC Plan.
The named individual responsible for carrying out the plan of action did not contact 911, in accordance with First Aid training, for a two year old child that showed signs and symptoms that could be identified as a seizure on 2/16/2026. Violat
Feb 26, 20241 Finding1 Important
- Each Child Was Not Attended to in a Nurturing and Appropriate Manner, or in Keeping with the Child's Developmental Needs.
A staff member hit a two-year-old child on the forehead and moved the child by the arm. Violation confirmed corrected by letter received from provider on 2/29/2024
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