Excel Learning Centers #12
2965 HENDERSON DRIVE, JACKSONVILLE, NC 28546Childery Rating: 5/5
Data last updated ·
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.5 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.5 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.4 / 5
Why this rating
This daycare earned 5 out of 5 stars overall. Process quality reflects an NC 5-Star Rated License rating of Level 5 (out of 5). Structural quality reflects North Carolina's licensing baseline. North Carolina caps infant ratios at 1:5, toddler ratios at 1:6, and preschool ratios at 1:20. Lead teachers must hold a High School Diploma. Teachers must complete 20 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- NC 5-Star Rated License Level 5 (Max 5) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Infants, Toddlers, Preschool, School-Age
- Licensed capacity
- Not Available
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:5 10 Toddlers 1:6 12 Preschool 1:20 25
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 5 inspections since 2024, the issues cited most often were Licensing & Administrative Compliance (2), Building & Premises Safety (1), and Discipline & Adult-Child Interaction (1). None of the 5 findings were critical.
See All 5 Inspection Visits
Jan 28, 20261 Finding1 Important
- Plastic Bags, Materials That Could Be Torn Apart and Toy Parts Small Enough to Be Swallowed Were Accessible to Children Under Three Years of Age.
In space 6B, a plastic bag was located in the trash can assessable to 2-year-old children. Violation corrected during visit
✓ Corrected at visit
Jul 29, 20251 Finding1 Important
- The Depth of the Loose Surfacing Was Not Based on Critical Height of the Equipment.
The depth of the mulch on the NC Pre-K playground under the large climbing structure was not nine (9) inches. There were weeds growing in the mulch/surfacing area. Violation confirmed corrected by let
Jan 10, 20251 Finding1 Important
- Child Was Handled Roughly.
It was confirmed that one staff member, that was previously employed, handled children roughly. The staff member grabbed children by the arm, pulled them or spun them around, and pulled them across classroom shelves. Violation confirmed corrected by letter
Jan 2, 20251 Finding1 Important
- Each Child Was Not Attended to in a Nurturing and Appropriate Manner, or in Keeping with the Child's Developmental Needs.
On December 17, 2024, a teacher responded to an angry parent by yelling and physically getting chest-to-chest in front of an 8-year old child. Violation confirmed
Jul 31, 20241 Finding1 Important
- Minimum Staff/child Ratios and Group Sizes for the Number and Ages of Children in Care Were Not Met.
On Thursday, July 18, 2024, at approximately 9:55am, a 1-year old child was grouped with nine 2-year olds. Violation confirmed corrected by letter received from provider on 8/2/2024
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