Firststart Kids Academy
1009 UNION STREET S, CONCORD, NC 28025Childery Rating: 4/5
Data last updated ·
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.4 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.4 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.4 / 5
Why this rating
This daycare earned 4 out of 5 stars overall. Process quality reflects an NC 5-Star Rated License rating of Level 4 (out of 5). Structural quality reflects North Carolina's licensing baseline. North Carolina caps infant ratios at 1:5, toddler ratios at 1:6, and preschool ratios at 1:20. Lead teachers must hold a High School Diploma. Teachers must complete 20 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- NC 5-Star Rated License Level 4 (Max 5) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Infants, Toddlers, Preschool, School-Age
- Licensed capacity
- Not Available
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:5 10 Toddlers 1:6 12 Preschool 1:20 25
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 2 inspections since 2025, the issues cited most often were First Aid & Pediatric CPR (2), Staff-to-Child Ratios & Group Size (1), and Discipline & Adult-Child Interaction (1). Of 5 total findings, 1 was critical.
See All 2 Inspection Visits
Aug 6, 20252 Findings1 Critical1 Important
- Children Were Not Adequately Supervised at All Times.
On July 11, 2025 a two year old child was left unattended in the Two's classroom. Violation confirmed corrected by letter received from provider on 8/11/2025
- A Child Was Handled in a Rough Way, Including Shaking, Pushing, Shoving, Pinching, Slapping, Biting, Kicking, or Spanking.
A teacher in the Two's classroom grabbed a child by their arm and forcefully swung the child away from the gate and on to the carpet in the classroom. Violation c
Jun 4, 20253 Findings3 Important
- All Staff Did Not Successfully Complete Certification in First Aid Appropriate to the Age of Children in Care.
Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 11/17/22 did not have a First
- All Staff Did Not Successfully Complete Certification in CPR Training Appropriate to the Age of the Children in Care.
Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 11/17/22 did not have a CP
- The Child Care Administrator and All Staff Did Not Complete the Recognizing and Responding to Suspicions of Child Maltreatment Training Within 90 Days Of…
employment. A staff member hired on 1/1/21 did not have a Recognizing and Responding to Suspicions of Child Maltreatment certificat
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