Steps to Hope Academy
205 THOMPSON STREET, HENDERSONVILLE, NC 28792Childery Rating: 4/5
Data last updated ·
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.4 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.Not Available
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.4 / 5
Why this rating
This daycare earned 4 out of 5 stars overall. Structural quality reflects North Carolina's licensing baseline. North Carolina caps infant ratios at 1:5, toddler ratios at 1:6, and preschool ratios at 1:20. Lead teachers must hold a High School Diploma. Teachers must complete 20 hours of annual training. No objective process measures (e.g., state quality rating or national accreditation) are available for this daycare. The overall rating reflects structural features only.
Quality Recognitions & Accreditations
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Infants, Toddlers, Preschool, School-Age
- Licensed capacity
- Not Available
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:5 10 Toddlers 1:6 12 Preschool 1:20 25
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 1 inspection since 2026, the issues cited most often were Safe Sleep & SIDS Prevention (2), Children's Records & Files (2), and Staff Qualifications & Background Checks (1). None of the 5 findings were critical.
See the Inspection Visit
Apr 20, 20265 Findings5 Important
- Caregivers Did Not Document Compliance with Visually Checking on Sleeping Infants Aged 12 Months or Younger And/or the Documents Were Not Maintained for A…
minimum of one month. The last visual check on infants was documented on 4/14/26. No documentation was completed on 4/15/26, 4/16/
- A Copy of the Safe Sleep Policy Was Not Given to And/or Explained to the Parent of Each Child on or Before the First Day the Infant Attended the Center.
One (1) child file did not have a signed copy of the safe sleep policy on file. Refer to the children's record worksheet. Violation
- Child Care Providers and Uncompensated Providers Who Are Not Substitute Providers or Volunteers, Including the Director Did Not Have a Medical Report on File…
prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1)
- Operational Policies Were Not Discussed with Parents on or Before the Child's First Day And/or They Were Not Notified in Writing of All Changes.
Three (3) children's files did not have a signed acknowledgement on file that the operational policies were discussed on or before the child
- Parent Participation Plan Was Not Discussed with Parents on or Before the Child's First Day of Attendance And/or a Copy Was Not Given to Them or Posted in The…
center. Three (3) children's files did not have a signed acknowledgement on file that the operational policies, which includes
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