The Phoenix Academy
Data last updated · May 2026
Quality Indicators
See Methodology →- Overall QualityCombines daily care quality (interactions, learning, environment) with structural features like staff-to-child ratios and teacher qualifications.5 / 5
- Process QualityThe quality of daily care — caregiver-child interactions, learning activities, and the emotional climate. Drawn from the state QRIS rating, accreditations, and Head Start CLASS observations.5 / 5
- Structural QualityMeasurable features like staff-to-child ratios, group sizes, license status, and teacher qualifications. Provider-level data when available; otherwise the state regulatory baseline.4 / 5
Why this rating
This daycare earned 5 out of 5 stars overall. Process quality reflects an NC 5-Star Rated License rating of Level 5 (out of 5). Structural quality reflects North Carolina's licensing baseline. North Carolina caps infant ratios at 1:5, toddler ratios at 1:6, and preschool ratios at 1:20. Lead teachers must hold a High School Diploma. Teachers must complete 20 hours of annual training.
Quality Recognitions & Accreditations
- State Quality Rating
- NC 5-Star Rated License Level 5 (Max 5) Learn more →
- Accreditations
- National Association for the Education of Young Children (NAEYC)Not Accredited
- National Accreditation Commission (NAC)Not Accredited
- National Early Childhood Program Accreditation (NECPA)Not Accredited
- National Association for Family Child Care (NAFCC)Not Accredited
Facility Info
- Facility type
- Child Care Center
- Age groups served
- Infants, Toddlers, Preschool, School-Age
- Licensed capacity
- Not Available
- Teacher-child ratios & group sizesState Minimum Displayed
Age Max ratio Max group Infants 1:5 10 Toddlers 1:6 12 Preschool 1:20 25
Teacher Credentials
- Lead teacher credentialState Minimum Displayed
- High School Diploma
Inspection History
Across 1 inspection since 2026, the issues cited most often were Safe Sleep & SIDS Prevention (2), Curriculum & Developmental Programming (1), and Licensing & Administrative Compliance (1). None of the 5 findings were critical.
See the Inspection Visit
May 5, 20265 Findings5 Important
- Food Substitution Was Not of Comparable Food Value or Recorded on the Menu Prior to the Meal or Snack Being Served.
The food served for lunch was not what was listed on the posted menu listed as meatballs, wheat bun, pineapples. The children were served door dashed McDonald's chicke
- Lavatories Were Not Kept Clean, in Good Repair and Kept Free of Storage.
The toilet in the only adult bathroom on site was not operational. Violation pending provider response
- Child Care Providers Scheduled to Work in the Infant Room, Did Not Complete ITS-SIDS Training Within Two Months of Employment or Did Not Complete the Training…
every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every thr
- All Group Leaders Were Not at Least 18 Years of Age, Have a High School Diploma, And/or Had Not Completed Basic School Age Care (BSAC) Training.
One group leader did not obtain the required eleven months after beginning employment. Violation corrected during visit
✓ Corrected at visit
- At Least One Child Care Provider, Who Has Completed ITS-SIDS Training Was Not Present in the Infant Room, While Children Were in Care.
The administrator and designated infant caregiver's ITS-SIDS training expired February 2026. Both staff obtained ITS-SIDS training on April 24, 2026